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Full, one year unconditional "whole unit" parts and labor warranty on all units we service. A bold statement, yes, because our quality of work IS THAT GOOD. Normal wearing parts such as lamps, styli, motor bearings, original belts, rubber items, etc. will be addressed on a case by case basis determined by failure mode. Warranty is null and void if there is ANY evidence of abuse, tampering, alterations, modifications or service provided by any outside party or facility. This means, simply; do NOT open the unit for any reason, ever. There is no reason to. Contact us and there will be no excuses, no delays and no-nonsense getting you taken care of. We stand behind our work. Warranty begins at time of pick-up/delivery. Buyer pays shipping costs in the event the unit needs to be serviced during the warranty period.

CAE is a known and respected service facility. We have customers locally, from eBay, AudiogoN, AudioKarma, DIYaudio, and a variety of HiFi shops around the Chicagoland area. Our reputation for attention to detail stands alone. Not only do we address the original complaint when a unit is being serviced, we also go through it entirely to assure you that it is operating as designed. This means one important thing that sets us apart from others: no repeat trips to get it right, and this is why our warranty return rate is nearly non-existent. 
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